Website Terms

1. About AGUK

This website is operated by:

AGUK Bathrooms Ltd
Company number 16365832
Registered in England and Wales
Registered office: Ground Floor, Radley House, Richardshaw Road, Pudsey, West Yorkshire, United Kingdom, LS28 6LE

Email: info@agukbathrooms.co.uk
Telephone: 0113 210 0000

2. Using this website

By using this website, you agree to these Website Terms. If you do not agree, you should stop using the website.

You may use the website for lawful personal or business-enquiry purposes.

You must not:

• Attempt to gain unauthorised access to the website, server, portal or connected systems.
• Introduce malicious code, viruses or harmful material.
• Interfere with the website’s operation or security.
• Use automated tools to scrape or extract content without written permission.
• Submit false, misleading, unlawful, abusive or fraudulent enquiries.
• Use website content in a way that infringes AGUK’s or another person’s rights.

3. General website information

Website content provides general information about AGUK, its services and its usual approach to bathroom projects.

It is not property-specific technical, structural, electrical, plumbing, accessibility, financial or legal advice.

Information on the website should not be treated as a recommendation that a particular design, product or installation method is suitable for your property. Suitability can be confirmed only after appropriate project information, assessment and, where required, a property survey.

4. Services and availability

AGUK specialises in managed bathroom renovations, wet rooms, walk-in showers and coordinated bathroom installations and upgrades.

AGUK does not offer general plumbing, individual fixture repair or emergency call-out services unless expressly agreed in writing as part of a wider project.

Service availability depends on factors including:

• Property location and postcode.
• Project type and scope.
• Site conditions and access.
• Product and trade availability.
• AGUK’s current programme.

Website content does not guarantee that AGUK can accept a particular project or start it on a particular date.

5. Enquiries, surveys and quotations

Submitting a form, sending a message, making a telephone call, attending a consultation or arranging a survey does not by itself create a contract.

Unless the written quotation expressly states otherwise, a project contract is formed only when:

• AGUK has issued a written quotation and applicable project terms.
• The customer has accepted them in the required manner.
• AGUK has confirmed the project or booking.
• Any deposit expressly required to secure the booking has been received.

The accepted quotation and project terms will set out the agreed scope, price, products, responsibilities, exclusions, payment terms and programme.

If these Website Terms conflict with accepted project-specific terms, the accepted project-specific terms will take priority in relation to the project.

6. Prices, calculators and examples

Any guide price, cost range, example or calculator displayed on the website is indicative only and is not a quotation or fixed offer.

The final price may depend on the property, room dimensions, existing conditions, selected products, access, required preparation, installation method and agreed scope.

Only a written quotation issued by AGUK can confirm the project price and scope.

7. Photographs, designs and project results

Where photographs are identified as completed AGUK work, they represent genuine projects to the best of our knowledge.

Every property and project is different. Photographs, case studies, testimonials and examples do not guarantee an identical design, finish, programme or result.

Colours, textures and product appearances may vary because of lighting, photography, screen settings, product batches and manufacturer changes.

Plans, illustrations and visualisations are for guidance unless expressly incorporated into an accepted project agreement.

8. Reviews and third-party ratings

Customer reviews displayed or linked from the website are attributed to their stated source.

Ratings and review totals on Google, Checkatrade or another platform may change after the website is updated. The current rating should always be checked on the relevant third-party profile.

AGUK does not control the availability, formatting or policies of external review platforms.

9. Information and material you provide

You are responsible for ensuring that information submitted to AGUK is accurate to the best of your knowledge.

You must have the right or authority to provide any property information, plans, photographs, videos or personal information relating to another person.

You retain ownership of material you provide. You give AGUK a limited permission to use it for the purpose requested, including reviewing the enquiry, preparing a quotation and managing an agreed project.

AGUK will not publish customer photographs, testimonials or identifiable project information for marketing purposes without appropriate permission.

10. Intellectual property

Unless stated otherwise, the website design, text, branding, graphics, photographs, videos and other content are owned by or licensed to AGUK Bathrooms Ltd.

You may view and print reasonable extracts for your personal project-planning purposes.

You must not reproduce, sell, republish, modify, distribute or commercially exploit website content without prior written permission, except where the law expressly allows it.

AGUK and its logo are branding belonging to AGUK Bathrooms Ltd. Third-party names and marks belong to their respective owners.

11. External links

Links to manufacturers, review platforms, social networks or other third-party websites are provided for convenience or additional information.

A link does not necessarily mean that AGUK endorses or controls the third-party website, its content, availability, products, security or privacy practices.

You should review the third party’s own terms and privacy information before using its services.

12. Website availability and security

We take reasonable steps to keep the website accurate, secure and available, but we cannot guarantee uninterrupted or error-free access.

The website may be suspended or changed for maintenance, security, technical or operational reasons.

You are responsible for using appropriate device security and exercising reasonable care when following links or downloading material.

13. Our responsibility

Nothing in these Website Terms excludes or limits liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Breach of rights that cannot lawfully be excluded.
• Any other liability that the law does not allow us to exclude.

If you are a consumer, your statutory rights are not affected.

AGUK is responsible for loss or damage that is a foreseeable result of our breach of these Website Terms or our failure to use reasonable care and skill.

Subject to the protections above, AGUK is not responsible for loss caused by:

• Reliance on general website information instead of an appropriate property assessment or written quotation.
• Inaccurate information supplied by a website user.
• A third-party website, platform, product or service outside AGUK’s reasonable control.
• Website interruption or unavailability outside AGUK’s reasonable control.
• An event that neither party could reasonably have anticipated or prevented.

The website is primarily intended to provide information to homeowners and potential customers. If it is used for commercial purposes, AGUK will not, to the extent permitted by law, be responsible for indirect business losses, loss of profit, revenue, opportunity or business interruption arising solely from use of the website.

These limitations relate to use of the website. Liability relating to an accepted project is governed by the applicable quotation, project terms and law.

14. Privacy and cookies

Personal information is handled in accordance with our Privacy Policy.

Information about cookies and similar technologies is provided in our Cookie Policy. Optional analytics and advertising technologies require the relevant consent.

15. Changes to the website or these terms

We may update the website and these Website Terms to reflect changes to our services, technology or legal obligations.

The current version will be published on this page with its latest update date.

Changes do not retrospectively alter an accepted project contract unless the parties expressly agree otherwise.

16. Severability and waiver

If a court or competent authority finds part of these terms unlawful or unenforceable, the remaining provisions will continue to apply.

A delay in enforcing a right does not mean that the right has been waived.

17. Governing law

These Website Terms are governed by the law of England and Wales.

The courts of England and Wales will generally have jurisdiction. If you are a consumer resident elsewhere in the United Kingdom, you retain any mandatory legal protections and rights to bring proceedings available under applicable law.

18. Contact

Questions about these Website Terms can be sent to:

Email: info@agukbathrooms.co.uk
Telephone: 0113 210 0000